Macaw Transfers operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Macaw Transfers is powered by Woo Commerce, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to creat

Welcome to macawtransfers.com, owned and operated by Macaw Transfers LLC. These Terms govern your use of our website and purchases of DTF transfers or custom-made merchandise.

By using our Site, you agree to the following terms:

By visiting our Site, you confirm that:

• You are at least 18 years old
• You will not use our products for illegal purposes
• You will comply with all applicable laws

When uploading artwork, you agree that:

• You own the rights or have permission to use the image
• You accept responsibility for copyright/trademark issues
• You have reviewed and approved all sizing, spelling, colors, and layout

Macaw Transfers LLC reserves the right to refuse printing artwork that is:

• Illegal
• Hate-based
• Copyrighted with no proof of authorization
• Inappropriate or harmful

Because DTF printing involves heat, ink layering, and custom artwork:

• Colors may vary slightly from screen to final product
• Exact color matching cannot be guaranteed
• Turnaround times may vary depending on order volume

You agree to provide accurate:

• Billing information
• Shipping details
• Contact information

We may cancel or refuse any order that appears fraudulent.

All sales are final due to the custom nature of our products.

If your item arrives damaged or defective, please see our Refund Policy for replacement rules.

You may NOT use our site, services, or products to:

• Violate copyright or trademark laws
• Upload malicious files or code
• Harass or abuse others
• Resell our services without written permission

All website content—including text, logos, photos, graphics, product descriptions, and branding—belongs to Macaw Transfers LLC.

You may not copy or reproduce our content without written approval.

Macaw Transfers LLC is not responsible for:

• Damages caused by incorrect customer artwork
• Lost profits or business interruption
• Shipping delays or address errors
• Misuse of our products

Our maximum liability will never exceed the cost of your order.

We reserve the right to update these Terms at any time.

The updated version will be posted on this page with the new effective date.

Questions about these Terms? Email us:

📧 sales@macawtransfers.com

Thank you for ordering from Macaw Transfers LLC. Below are our shipping guidelines for DTF Transfers and custom-made merchandise.

DTF Transfers

Production typically takes 1–2 business days depending on order volume.

Custom-Made Merchandise

Processing times vary by item, but usually ship within 2–4 business days.

We do not produce or ship on weekends or major holidays.

We offer domestic shipping only.

• Standard Shipping: 2–5 business days
• Express Shipping: 1–2 business days
• Local Florida shipments may arrive faster

Shipping rates are automatically calculated at checkout.

We do not ship internationally.

However, international customers may call or email us to request a special order.

Approval is based on:

• Destination
• Order type
• Shipping restrictions
• Additional fees

Contact for special cases: sales@macawtransfers.com

A tracking number is emailed once your order ships.

Tracking updates may take up to 24 hours.

Macaw Transfers LLC is not responsible for:

• Incorrect addresses entered at checkout
• Delays caused by address errors
• Returned packages due to inaccurate information

If a package is returned to us, the customer is responsible for reshipment fees.

We are not liable for:

• Carrier delays
• Packages marked “delivered” but not found
• Stolen packages

If your package is damaged, contact us within 7 days with photos.

We will assist you in filing a claim if necessary

For any shipping questions, reach out to:

📧 sales@macawtransfers.com